GlobalPhone and AMS
have partnered to providing users customized On Hold
Messaging services, transforming on hold time into an informative and entertaining
experience for the listener. On Hold Messaging will
highlight your products, services, company image, and
differentiate your brand, while reducing caller
abandonment and increasing revenue.
Inform, educate &
motivate
Reinforce other
marketing
Cross sell products &
services
Differentiate from competition
Build brand awareness
Enhance the caller's
experience
Reduce caller
abandonment
"Executives spend 15 minutes a day or 68 hours a year on
hold." USA Today
"On average, seven out of ten callers are
placed on hold." Inbound/Outbound
"94% of all marketing budgets are spent
on inducing a customer to call, while only 6% is spent
on handling the call once it is received."
Inbound
Telephone Call Center
Survey results found that 88% of
callers preferred On Hold Messages to other hold
options, and 16% made purchases based on an on hold
offer.
MaxiMarketing
Callers stay on the line up
to 25% longer when provided with On Hold Messaging
versus "dead air" or "background music," and up to
17% longer than radio.
Infomax, Inc.
"34% of callers who
hang up will not call back." Voice
Response, Inc.
First we gather information
about your products and services, target audience, image
goals, and branding. Simply provide basic information, your
choice of male or female voice and music style in the form
below. To hear sample click
voices and
music.
Our writers
will present your first draft for review. Once you approve, it's off to the studio. Your
recording is produced and delivered to GlobalPhone for
implementation into your system. If you have any questions
contact
us and we'll be glad to help.
